Small business automation — built with you, for you

Stop doing
the work that
never ends.

I build AI-powered automations that run your manual admin while you focus on clients, sales, and growing your business. No jargon. No bloated retainers. Just systems that work.

Who I work with

Local service businesses

Dentists, physiotherapists, salons, gyms. You have money, admin headaches, and no time for tech. I fix that.

E-commerce operators

Shopify store owners drowning in customer emails, inventory updates, and ad reporting. I automate the noise.

Coaches & consultants

Onboarding flows, CRM automation, proposal generation. Your expertise is worth protecting — automate everything else.

Automations that free up your day

01

Lead follow-up on autopilot

Prospects get a personalised response within minutes — not three hours later when you've finally surfaced from your inbox.

02

Appointment reminders & confirmations

SMS or email reminders sent automatically. No-shows drop. Clients turn up prepared.

03

Customer support that runs while you sleep

AI-powered responses to common questions, with escalation paths for anything that actually needs a human.

04

Invoice & data processing

Documents extracted, categorised, and routed without you touching them.

05

Weekly reporting without the spreadsheet

Ad performance, sales pipelines, booking data — automated reports delivered to your inbox every Monday morning.

Why VelocityOps

Outcomes, not tools.

I've spent 25 years in marketing watching businesses adopt technology for its own sake. Every system I build starts with one question: what does this save you in hours, pounds, or sanity?

Your stack, not mine.

I use Make.com and n8n — proven, stable, well-supported platforms. Your data stays where you want it. No vendor lock-in, no opaque black boxes.

Setup then support.

One-time project to get it live. Then a monthly retainer to keep it optimised as your business changes. You decide when to scale — I handle the build.

"The best automation is the one you forget is running."

That's the bar. Not a dashboard you'll never check. Not a workflow you'll disable after a month. A system that quietly handles your repetitive admin so you can focus on the work that actually grows your business.

Starting from £500 for a one-off build. Monthly retainers from £350 for ongoing optimisation.